Terms And Conditions

Terms And Conditions

Please read this in conjunction with your health insurance policy.

1. The Health Insurance Card remains the property of BUPA Health Insurance

2. The Health Insurance Card is not transferable

3. The Health Insurance Card is only valid up until the date shown on the Health Insurance Card or the effective date of deletion or employment termination.

4. The Health Insurance Card is only valid with the member’s photograph or when presented along with an official health insurance card issued by a government agency with the health insurance member’s photo.

5. As soon as the employment is terminated, the membership health insurance card must be returned to us. BUPA Health Insurance

6. will not be responsible for any expenses incurred by the usage of The Health Insurance Card after employment termination.

7. If member lost The Health Insurance Card please submit the request of Health Insurance Card re-issuance together with the police report.

8. The Health Insurance Card facilitates direct settlement of eligible medical expenses only at those hospitals or clinics shown on our hospital and clinic lists.

9. Any eligible expenses will be settled directly in accordance with the Health Insurance benefits shown on the Health Insurance Card. Any ineligible expenses or expenses in excess of the benefits shown on the health insurance card should be settled directly by the health insurance card holder directly with the hospital or clinic.

10. If the health insurance member has a medical condition before the policy commenced, it is recommended that the health insurance member contacts our office prior to the commencement of the treatment to check whether the condition is covered. Presentation of the card does not guarantee reimbursement.

11. In the event of a claim involving a third party, BUPA Health Insurance will settle any eligible medical expenses in excess of those recoverable from the Third party.

12. In the event of the cancellation of the policy, a credit note or the remaining premium will only be reimbursed on receipt of the health insurance card.